Department of Child Support Services


Contact Us- Kelley Cote, Director

Physical Address:     

1600 Chestnut Street
Susanville, CA 96130

Mailing Address:           

PO Box 999
Susanville, CA 96130


TTY 1-866-399-4086

FAX:(530) 251-2667

Office Hours:

Monday - Friday
8:30 am to 4:45 pm

Closed for Lunch

12pm - 1pm

As the Lassen County agency responsible for establishing, collecting, and distributing child and medical support for minors, the Department of Child Support Services (DCSS) is an important part of California's effort to nurture and protect children and to help them and their families achieve self-sufficiency.

We hope parents and guardians throughout Lassen County will find help through the resources provided here and through our office.

Did you know....
If you currently have an active case with the Department of Child Support Services, the Family Law Facilitator, an attorney of the Court who provides limited free legal assistance, is available in our office Monday - Friday from 8:00 AM - 3:00 PM. No appointment is necessary.

Customer Connect is a self-service automated system designed to answer your child support questions and provide specific case information, 24 hours a day. Have your social security number or participant ID and your personal identification number (PIN) ready.

Don't know your Participant ID? Forgot your PIN? Call Customer Service at 1-866 901-3212

Make your child support payment with cash today through

MoneyGram logo
inside retailers like CVS/pharmacy or Walmart. or 1-800-926-9400
You’ll need your child support participant ID and Receive Code 14630 for payments to CA SDU (California State Disbursement Unit).
Notice:  It may take several days for your payment to be processed to your child support account.  MoneyGram is licensed as a Money Transmitter by the Banking Department of the State of New York.  MoneyGram and the globe are marks of MoneyGram.
Department of Child Support Services